Your Safety Is Our Priority
Inviting a caregiver into your home is an important decision. We follow a multi-step process so that every visit is with a verified, suitable professional, and families can rely on dependable, compassionate support.
Our 6-Step Verification
Every caregiver goes through screening before being assigned to a patient's home.
ID & Documentation Check
Government-issued identity documents are verified for every caregiver.
Background Checks
Background screening is carried out before a caregiver joins our network.
Qualification Verification
Nursing and professional qualifications and registrations are checked where applicable.
Skills Assessment
Caregivers are assessed on practical skills and care protocols.
Reference Checks
Previous employers and references are contacted to confirm experience and conduct.
Ongoing Feedback
Patient feedback and quality reviews continue after every assignment.
Safety Built Into the App
Our platform helps keep visits transparent and patient information protected.
Visit Tracking
Caregiver check-ins and visits are recorded through the app.
Secure Records
Patient information is stored securely and shared only with the people providing care.
"Need Help" Button
Patients and caregivers can quickly reach our support team from within the app.
Confidentiality
Care professionals agree to keep patient and family information private.
Help Is a Tap Away
The Caring Patient app has a dedicated "Need Help" button for patients and caregivers. If something urgent comes up during a visit, our support team can be reached quickly.
Home care does not replace emergency services. In a medical emergency, call 112 or go to the nearest hospital.
Not sure which care is right?
Share the patient's needs with our team. We'll help you choose a suitable service and schedule.