Effective Date: June 22, 2026
Platform: Caring Patient
Company: JHOSHI COMMUNITY CARE SERVICES PRIVATE LIMITED
Website: https://caringpatient.in
By accessing or using the Caring Patient website, mobile application, or services (“Platform”), you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, please do not use the Platform.
These Terms constitute a legally binding agreement between you and JHOSHI COMMUNITY CARE SERVICES PRIVATE LIMITED.
Caring Patient is a healthcare support platform that connects users with caregivers, nurses, attendants, physiotherapists, and other healthcare professionals for home-based care services.
Services may include:
Caring Patient acts as a facilitator to connect users with available healthcare service providers.
To use the Platform, you must:
If you are booking services for another person, you confirm that you are authorized to do so.
To access certain features, users may need to create an account.
You agree to:
You must notify us immediately in case of unauthorized access.
Users can request healthcare services through the Platform.
Service availability depends on:
Submitting a request does not guarantee confirmation.
We reserve the right to accept, decline, reschedule, or cancel any booking.
The Platform provides non-emergency healthcare support services.
Unless explicitly stated:
In case of emergency, users must contact local emergency services immediately.
Any medical advice provided is the independent opinion of the healthcare professional.
Users agree to pay all applicable charges.
Payments may be processed via secure third-party gateways.
Pricing may vary based on:
Additional charges may apply for extended hours, urgent requests, or special requirements.
Refund eligibility depends on timing and service status.
Refunds may not be provided if:
Refunds may be considered in cases of:
Approved refunds will be processed within a reasonable timeframe.
Users agree to:
By using the Platform, you consent to the collection and processing of personal data including:
All data is handled as per our Privacy Policy.
All content on the Platform including:
is the property of JHOSHI COMMUNITY CARE SERVICES PRIVATE LIMITED and is protected under applicable laws.
Unauthorized use is strictly prohibited.
We may suspend or terminate accounts that:
To the maximum extent permitted by law, we shall not be liable for:
Total liability shall not exceed the amount paid for the specific service.
You agree to indemnify and hold harmless the Company, its employees, partners, and affiliates from any claims arising from:
We may update these Terms at any time.
Updated Terms will be posted on the Platform. Continued use indicates acceptance.
These Terms are governed by the laws of India.
All disputes shall fall under the jurisdiction of courts in Lucknow, Uttar Pradesh.
JHOSHI COMMUNITY CARE SERVICES PRIVATE LIMITED
Website: https://caringpatient.in
Email: support@caringpatient.in
Address:
01, Defence Colony, New Tulsi Vihar
Gwalior, Madhya Pradesh – 474002
By using Caring Patient, you confirm that you have read, understood, and agreed to these Terms & Conditions.